AllTopWholesale Return Policy

Fair. Transparent. Business-Friendly.

At AllTopWholesale, we guarantee the quality of every product we ship. This B2B return policy ensures efficient resolutions for our authorized resellers and distributors.

1. Return Basics

✅ Eligible Returns

  • Damaged/defective items (report within 48 hrs)
  • Shipping errors (wrong items received)
  • Unopened products in original packaging

❌ Non-Returnable

  • Opened or used products
  • Special/custom orders
  • Perishable goods

Timeframe: Return requests must be initiated within 21 days of invoice date

2. Return Process

1

Request RMA

Email [email protected] with order details

2

Receive Approval

We'll email RMA# and instructions within 24 business hours

3

Ship Items

Include RMA# on all packages using trackable shipping

4

Receive Credit

Choose refund, replacement, or account credit

3. Shipping & Fees

Our Errors

Free return shipping + replacement

Your Decision

Return shipping at your expense

Restocking

No fees for compliant returns

4. Refund Options

Method Processing Time Notes
Original Payment 3-5 business days Credit card/PayPal refunds
Account Credit Immediate +3% bonus credit
Replacement 1-2 business days Priority shipping

5. Quality Assurance

GMP Certified

FDA-registered facilities

Lab Tested

Batch-specific COAs available

Proper Storage

Climate-controlled warehouses

6. Contact Our Team

Returns Department

[email protected]

Hours: Mon-Fri 8AM-5PM EST